I'm Ruxana C. Stefan
Accomplished Flight Attendant and Industry Leader

Ruxana C. Stefan, born on October 6, 1989, in Moldova, is an award-winning flight attendant with a distinguished international career. Educated in the UK and having lived part of her life in Ireland, she brings a rich cultural perspective to her role. Her diverse background and global experiences have shaped her into a well-rounded professional in the aviation industry, where she has made significant strides since beginning her career.

Ruxana joined Ryanair in 2020, where her exceptional skills quickly earned her a 4-star ranking as a flight attendant. Her ability to create memorable experiences for passengers, combined with her deep understanding of customer service, has set her apart in a competitive environment. She has been recognized for her outstanding contributions to the field, receiving the prestigious AGB Awards in 2022 and 2023.

Always striving for excellence, Ruxana has continued to expand her qualifications through various specialized online courses, further cementing her expertise in the industry. She has completed the *Cabin Crew Safety and Emergency Procedures (SEP)* training, ensuring she is fully prepared for emergency situations and able to safeguard the safety of passengers. Additionally, her participation in the globally recognized *IATA Cabin Crew Training* has equipped her with international industry standards in safety and customer service, making her a versatile asset to any airline.

Ruxana has also enhanced her skills through *Customer Service Excellence* and *Crew Resource Management (CRM)* courses, which have deepened her understanding of passenger care, communication, and teamwork during flights. Moreover, she holds certifications in *First Aid and CPR, ensuring she is well-prepared to handle medical emergencies while in the air. Her knowledge extends to **Aviation Health and Safety*, where she has studied occupational health, further underscoring her commitment to passenger and crew wellbeing.

For her work in premium and private aviation, Ruxana has pursued advanced qualifications, such as *Wine and Beverage Service* from the *Wine & Spirit Education Trust (WSET), allowing her to offer top-tier service to high-net-worth clients. Her **Cultural Awareness and Sensitivity Training* has given her the skills needed to cater to a diverse range of passengers from various backgrounds, ensuring all feel respected and accommodated. She also holds training in *Passenger Psychology and Behavior Management*, which aids her in managing difficult situations with poise and professionalism.

Currently, Ruxana is on a five-year contract with Airguide Brokers, where she serves private clients in the world of luxury aviation. In this role, she curates bespoke travel experiences, leveraging her training in *Luxury Customer Service for Private Aviation* to offer discreet, personalized care to VIP passengers.

Driven by her passion for aviation and customer service, Ruxana is also committed to developing her leadership skills, having completed *Flight Attendant Leadership and Career Development* courses. This continuous learning approach ensures she stays at the forefront of industry trends and prepares her for future leadership roles in the aviation sector.

Ruxana C. Stefan is not just a flight attendant but a leader in her field. Her dedication to safety, service, and continuous professional development makes her a standout figure in the aviation industry, consistently providing her clients with world-class experiences.